The Corporate Credit Card Administrator is responsible for supporting corporate card holders and credit card providers. This position reports directly to the Head of Internal Audit.

DUTIES & RESPONSIBILITIES

• Set up, add, change and inactivate corporate and purchasing credit cardholder information and profiles
• Directly assist cardholders/credit card provider with problems regarding cards, transactions and expense reports
• Assist employees with disputing duplicate and fraudulent charges with credit card provider
• Notify credit card provider of lost/stolen credit cards
• Perform account maintenance, such as changes to MCC restrictions, temporary and/or permanent changes to cardholders’ account limits, etc.
• Notify credit card provider of employee’s international travel dates
• Monitor managing account credit card spend for increases in overall credit limits with bank & early payments
• Prepare payment requests to credit card provider to ensure payment by due date
• Send monthly credit card activity to executive administrators
• Download and review monthly transactions for fraud and provide to management for review and follow up
• Make recommendations and work with manager on process improvements
• Position requires handling occasional executive credit card issues on nights and weekend
• Assist with Concur expense reports
• Assist with other projects as needed

EDUCATION & EXPERIENCE

• High School Diploma
• 2+ years relevant experience

REQUIRED SKILLS & QUALIFICATIONS

• Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook)
• Strong customer service skills
• Must have exceptional attention to detail
• Ability to identify, analyze, and problem solve
• Excellent oral/written communication and problem resolution skills are required
• Successful candidate should be highly motivated, self-directed, proactive, flexible, and have the ability to work effectively under pressure and time constraints with a positive attitude
• Able to productively work in a fast-paced environment independently, or within a team
• Handles stressful situations and deadline pressures well
• Plans and carries out responsibilities with minimal direction